To access the backend of LibAnswers go to
Login with your regular LibApps login/password (what you use for LibGuides, Appointments, LibInsight).
Only monitoring UCI-initiated Chats?
When a chat arrives, a red circle appears on the Chat tab:
Depending on the settings for Notifications in the Settings tab, you may also hear a Sound notification and/or receive a Desktop notification:
Off-campus? Please use the Software VPN and choose the group UCIFull to access licensed content. For more information, please Click here
Software VPN is not available for guests, so they may not have access to some content when connecting from off-campus.