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Connect from Off Campus (VPN)

How to use the Virtual Private Network (VPN) to access licensed library resources off campus.

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I'm ON the VPN, but it says I DON'T currently have a UCI IP address...

If you're ON the VPN, but get a message that you're DON'T currently have a UCI IP address (Test My Connection), it is likely that you're using the incorrect VPN address and/or Group setting. 

 

1. VPN addressVPN address "vpn.uci.edu" entered into Cisco Secure Client

When connecting to the VPN, you will need to enter a VPN address.

The only address that will work with library resources is: vpn.uci.edu.

The VPN address vpn2.uci.edu will not work for full access to library resources.
 

Cisco Secure Client Group menu showing UCIFull option2. Group setting

After entering the VPN address and selecting Connect, you will need to select UCIFull from the Group menu.

The Group menu dialog box is often hidden behind the UCInetID login window, causing you to miss this step.

 

To fix these issues:

  1. Disconnect from the VPN.Configuration of VPN address and Group setting
     
  2. Enter vpn.uci.edu and select Connect. 
     
  3. Before entering your UCInetID and password, move and/or shrink the UCInetID login window to be able to access the Group window.
     
  4. Select UCIFull from the Group drop-down menu.
     
  5. Enter your UCInetID and password and continue logging in as usual.
     
  6. Test My Connection to confirm you are properly connected.

If this did not solve your issue, please visit Troubleshoot: More Advice.