Slow Librarianship in Practice
The evolving relationship between librarians and patrons is a process that requires time and patience to cultivate. Meredith Farkas, a vocal advocate for Slow Librarianship, echoes this sentiment. In a post on her blog Information Wants to Be Free, she articulates her stance on this approach, emphasizing the need for librarians and other information professionals to respect change while prioritizing the crucial role of the patron-librarian relationship. Farkas defines Slow Librarianship as "an antiracist, responsive, and values-driven practice that opposes neoliberal values."[2] She highlights how library workers build relationships by interpreting and meeting their patrons' needs, providing valuable services to their communities. This approach involves “slowing dow”' internally, focusing on learning and reflection, collaboration and solidarity, valuing all kinds of contributions, and supporting staff as whole people.
Reflecting on the role of the librarian is essential for growth in the field of library services. Slow Librarianship requires self-reflection for those who want to develop a mindset that can analytically gauge current structures within the library. These reflective steps can be viewed in four steps.
Relationship-Building
A prime example is the work of public libraries nationwide that strongly focus on community engagement and building relationships with patrons. This approach has led to a significant increase in patron satisfaction and library usage. Librarians prioritize building solid connections with patrons to understand their needs and preferences better. Another example is academic library liaisons working alongside department heads and instructors to provide access to materials using library guides and engage with patrons via online learning programs such as Canvas and participating in activities led by the Student Government Association, like giving students free food or drink.
Understanding Patron Needs
Slow Librarianship encourages librarians to take the time to understand their patrons' unique needs rather than assuming a one-size-fits-all approach. Librarians should invest emotionally in their communities and be given the time to learn about patron culture and how they use the library. Library administrators should allow for a culture of knowledge that includes attending community events consisting of workshops and public library board meetings. Library workers should unite and embrace how the library works around the people who use its services.
Creating and cultivating a learning environment takes time. It can occur if the administration, librarians, and staff stay committed to positive patron outcomes. Librarians and library workers should have time to discuss the services offered. Periodic meetings between librarians and staff about patron needs can benefit all parties involved. They should also be allotted a suitable amount of time to assess the information they receive from patrons. These robust information exchanges can come from the patrons via surveys or informal conversations with library patrons.
Equitable Services
By focusing on equitable services, librarians can ensure that all community members can access the necessary resources and support. Realizing that library services were not available for everyone in the past could be the first step to change. Acknowledging the past can be vital to building solid relationships with all community residents. Academia, in general, and libraries, in particular, continue to benefit White people at the expense of BIPOC individuals.[3]
Librarians must prioritize equitable services to guarantee that all community members have access to essential resources and support. Librarians can ensure their offerings are distributed and utilized relatively without bias or censorship. This approach helps eliminate disparities or barriers and promotes inclusive access to resources for all community members. Librarians should evaluate participating in community activities and programming. Equitable services ensure everyone has equal access to the resources and support they need, regardless of their background or circumstances.
Resistance to Cultural Pressures to Hurry
Slow Librarianship strongly advocates for librarians to resist the pressure to rush and prioritize quality and reflection in their work. Emphasis on slowing down and ensuring the best possible service is crucial to Slow Librarianship, strongly advocating for librarians to resist the cultural pressure to rush and prioritize quality and reflection in their work. Librarians need to take time to provide quality service for Slow Librarianship. Realize it is okay to talk to patrons about their interests, sit with students, and ask them if they are having a pleasant semester.
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