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Bibliographic Management Software (BMS)

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EndNote Technical Support

EndNote (Clarivate​​​​​)​ technical support:

EndNote Technical Support

(800) 336-4474*

*When prompted, please press '4' for technical support and product questions. Then select '1' for EndNote option.

8 AM to 6 PM Pacific, Monday through Friday. 

EndNote Tutorials



EndNote is a bibliographic management software that helps collect and manage citations.
Users can also insert in-text citations while simultaneously creating a bibliography in MS Word through Cite While You Write.
EndNote is available online (EndNote Basic for free) or as a desktop application (EndNote 20 for purchase).  

EndNote Privacy Statement: 

EndNote offers an option to change, modify, or remove private information from their database. 


EndNote Basic (free) 

  • Create an account here for an online library with a maximum of 50,000 references and up to 2GB of attachments 

  • Store, share, and organize citations and access them from any computer  

  • Search, annotate, and highlight within PDFs 

  • Build citation reports and utilize other features in EndNote Basic, through an institutional subscription to Web of Science 


EndNote 20 (for purchase as a desktop application) 

  • Write in an offline environment 

  • Create and manage group access 

  • Share selected references with groups 

  • Build a bibliography in any included styles, or customize a style 

  • Automatically export references and full-text PDFs into EndNote 

  • Visit EndNote website to download a free, 30-day trial of EndNote 20* 

  • Get Endnote 20 at a discounted price (UCI faculty, student, or staff) through thinkEDU*

*Users will need an active and current UCI email address (academic ID) to purchase. Individuals who purchase a single-user license can install EndNote 20 on up to three computers (Mac and Windows) for personal use and sync their library across all 3 computers.   


EndNote Click (free) 

  • Official EndNote browser extension 

  • Access full-text PDFs through institutional database subscriptions and open access 

  • Organize articles with tags and download PDFs to computer 

  • Add and access articles to user’s EndNote Click Locker (Additional locker space is available at EndNote Click Premium) 

  • integrates with Mendeley, EndNote, Dropbox and Zotero 

EndNote Comparison

Compare EndNote Styles

  EndNote Basic EndNote X20
Reference storage 50,000 unlimited
Attachment storage 2GB unlimited
Share entire library with others   yes
PDF viewer with annotation tools   yes
Manuscript Matching and publication recommendations yes yes
Extraction of DOIs and other imported metadata from PDFs   yes
Cross-platform library synching across desktop, online, and iPad

Web browser and iPad app sync only


For more detailed comparisons, please visit:

EndNote 20 comparison chart

Cite While You Write for Microsoft® Word

Cite While You Write for Microsoft® Word is a plug-in that inserts references, format citations, and bibliographies automatically while you write your papers in Word. To download and install the Cite While You Write plug-in, follow the steps below:

  1. Login to EndNote Basic 
  2. Under the Format tab, click Cite While You Write Plug-In
  3. Select the hyperlink corresponding to your system (Windows/Mac). Once downloaded, run the installation file
  4. Have questions, check out Quick Reference: EndNote Basic and Cite While You Write.