Kane, D. (2019). Analyzing an Interactive Chatbot and its Impact on Academic Reference Services. ACRL, Cleveland, Oh. Retrieved from http://www.ala.org/acrl/sites/ala.org.acrl/files/content/conferences/confsandpreconfs/2019/AnalyzinganInteractiveChatbotanditsImpactonAcademicReferenceServices.pdf
Kane, D. (2019). Creating, managing and analyzing an academic library chatbot. BiD, (43) doi:10.1344/BiD2019.43.22
Kane, D. A. (2016). The Role of Chatbots in Teaching and Learning. In E-learning and the academic library : essays on innovative initiatives. Location: McFarland. UC Irvine: UCI Libraries' Chatbot Files (ANTswers). Retrieved from https://escholarship.org/uc/item/8870s4mm
Kane, D. (2015, June), ANTswers: an interactive library FAQ. ALA Annual 2015 Poster Session – San Francisco, CA – June 25 – 30, 2015.
Kane, D. (2014, December), ANTswers: Your Interactive FAQ. Hacking Reference: Engaging the "Whole Student“ CARLDIG-S Fall Program.
Kane, D. (2014, October), ANTswers: The UC Irvine Libraries beta bot. Southern California Innovative Users Group (SCIUG) Annual Conference - Occidental College.
Kane, D. (2013, October). There's a bot in my library! Southern California Innovative Users Group (SCIUG) Annual Conference. California State Polytechnic University. Pomona, CA.