Mendeley does not offer support over the phone.
Mendeley YouTube channel covering topics such as
Mendeley in Five Mins (Part 1): Quick Intro to Mendeley for Researchers and Demo Overview Presentation for Instructors
Mendeley in Five Mins (Part 2): Quick Tour of Mendeley Desktop Client
Mendeley Libguide: a collection of information and tutorials
Citation Plugin  |
iOS |
Android |
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Installation Guides |
Information for Publishers  |
Private Groups |
Mendeley Reference Manager is a free web and desktop reference management application with a cloud-based library that syncs automatically, making changes accessible across locations, devices and Mendeley tools. Annotate and share documents with groups of colleagues. Mendeley's Privacy Statement and Terms of Use: Acceptable use and the types of data collected from the website, products, and linked social networking accounts included in Mendeley's full statement.
Mendeley Destop (free)
Free to download with registration
2GB of personal library space (Additional storage is available at tiered rates through Mendeley Premium)
Create private groups with collaborators for sharing common documents
100MB shared web storage across all groups
Collate all highlights and notes from multiple PDFs in Mendeley Notebook
Search Mendeley for relevant scholarly literature on any topic and connect citations to PDFs on your computer, or import PDFs directly into Mendeley
Mendeley Web Importer (free)
Browser extension
Import PDFs and web pages directly into personal reference library
Available for Chrome, Firefox, and Edge
Available as a free plug-in that is compatible with MS Office 365, MS Word, and with the Microsoft Word app for iPad®
Automatically generates citations and bibliographies and inserts citations into MS Word documents (library must be synced to the Mendeley Cloud)